A word about Delivery…

When requesting books from another library in the Monarch System you need to be aware of the number of necessary delays in the delivery service. All items go through a 72 hours quarantine at the service hub before being sorted and sent out for delivery. Since the items are handled at the hub when sorted we may have to quarantine them for another day or so. Due to the volume and time needed to sort we are receiving delivery 3 days a week. We do expect that this situation will be corrected over time.

If an item is on the shelf (in) at one of our local libraries (Plymouth, Sheboygan Falls, Kohler, Mead, etc.) you may request to pick up the item there and not have to wait for delivery. If you need assistance we will be glad to help you. Thank you so much for your patience!

Currently we are unable to request materials from libraries outside of Monarch System System. The statewide delivery system is not making deliveries nor is WISCAT (our state-wide Interlibrary Loan system) allowing for any requests to be made. Again, your patience is appreciated. If we can assist you in finding the materials you are looking for either electronically or possibly in a system outside of Monarch, please let us know.